Internal Communication
This month, I had the opportunity to attend Q4Live in San Diego. This event, organized by Q4i, was a great opportunity for industry professionals to challenge norms and explore enhancing their client experience and market presence. Communication emerged as a core theme for self-improvement, successful customer interactions, and effective internal collaboration. Building Trust Through Connectedness…
Read MoreA key area to focus on when scaling a business is your managers. Laura K always said, “Employees don’t quit companies…they quit managers.” As I mentioned in my last post, if you want to scale, you need to leverage yourself through your employees. Developing your management team is one of the best ways to do…
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Leadership Comms Can Make or Break the Business After founding successful tech start-ups, I’ve learned some things about the importance of focusing on what works. In the early days of each new business, my focus was on survival, including the tactical work of closing sales, designing products, obtaining financing, hiring and firing, swinging the hammer,…
Read MoreThe language gap (or difference) in the post-covid workforce creates many roadblocks to the smooth operation of organizations. An increasing number of Spanish-speaking employees work in industries like construction and manufacturing. With this changing workforce, it becomes crucial for managers, HR, employees, and owners to bridge this gap to ensure efficient communication and productivity. The…
Read MoreWhen working with construction clients, I’ve learned that employees will not use workplace technology unless it’s ridiculously easy. In the tech world, we also know that technology is most effective when it solves a problem. We’re finding that miscommunication is a big problem in the construction industry. It is the main cause of project conflict…
Read MoreI didn’t learn how to communicate when growing up in Buffalo, Iowa. It was a construction and manufacturing town that relied on salt-of-the-earth beliefs like “If you don’t have anything nice to say, don’t say anything at all.” As a young man, I took these beliefs to heart. As I got older, however, I saw…
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